Shipping policy

SHIPPING POLICY

Richsumaj Farms Shipping Policy

Processing Time

·       Orders are processed within 1–2 business days after payment confirmation.

·       You will receive a confirmation email once your order has been dispatched.

Shipping Options & Rates

·       United Kingdom

o   Standard: £4.99 (3–5 business days)

o   Free Standard Shipping: Orders over £50

o   Express: £6.99 (1–2 business days)

·       United States

o   Standard: $9.99 (5–7 business days)

o   Free Standard Shipping: Orders over $100

o   Express: $19.99 (2–3 business days)

·       European Union

o   Standard: £14.99 (3–5 business days)

o   Free Standard Shipping: Orders over £120

·       International (Canada, Australia, UAE, China, and other regions)

o   Standard: £23.99 (5–10 business days)

o   Free Standard Shipping: Orders over £150

o   Express: £39.99 (3–5 business days)

Carriers We ship using trusted carriers such as Royal Mail, DHL, UPS, and FedEx. Carrier selection depends on destination and service availability.

Customs & Duties

·       International orders may be subject to customs fees, import duties, and taxes imposed by your country.

·       These charges are the responsibility of the customer and are not included in our shipping rates.

Order Tracking

·       Once your order is shipped, you will receive a tracking number via email.

·       You can use this number to monitor your delivery status.

Delays

·       While we strive to deliver within the stated timeframes, delays may occur due to customs processing, weather, or carrier issues.

·       We will notify you promptly if there are significant delays.

 

Please ensure that your delivery address is accurate at the time of ordering. We are not responsible for delays caused by incorrect address information.

For delivery enquiries, please contact us via email or WhatsApp.